Terms of service

What Sirvo is

Sirvo is a subscription marketing service for medical practices: it researches, writes, and (with your approval) publishes patient-facing content to your website and Google Business Profile, tracks your visibility in search and AI assistants, measures results through the Google accounts you connect, and uses that performance data to continually improve your website's SEO. Sirvo is provided by Sirvo (“we”, “us”) to the practice or business that subscribes (“you”).

Connected accounts and how we use their data

• To do its job well, Sirvo asks you to connect your Google Search Console and Google Analytics (GA4) accounts for your practice's website (via Google's own OAuth consent — never your password), and may connect your website's publishing platform and Google Business Profile.
• You authorize Sirvo to use this data as a feedback loop for your SEO. Search Console and Analytics data (search queries, rankings, clicks, traffic, conversions) directly informs what Sirvo does next for you: which topics and local pages get written, how existing content is updated or improved, which procedures your content plan prioritizes, and how your results are reported. Sirvo may also configure measurement on your behalf (e.g. conversion events for calls, form fills, and bookings) so this loop works.
• You confirm you have the authority to connect these accounts for your practice. You can disconnect them at any time in settings; features that depend on the data (results reporting, data-driven content planning) will degrade gracefully or stop.
• Our handling of Google user data — including what we access, retention, deletion, and the Google Limited Use commitments — is described in the privacy policy. We never sell this data or use it for advertising, and we use it only to provide Sirvo's service to you.

Subscription, billing, and cancellation

• One plan at $249/month per practice location, billed monthly in advance. No setup fees, no minimum term.
• Cancel anytime from your account settings; service continues to the end of the paid month and doesn't renew.
• First 30 days are covered by our money-back guarantee: email us within 30 days of first payment for a full refund, any reason.

Your content, your responsibility to review

• You own everything Sirvo publishes for you — articles, pages, and posts remain yours after cancellation.
• Content is drafted with cited sources and conservative claims, and routed to your review queue. Whether you approve items individually or enable auto-publish, the published content appears under your practice's name and remains your responsibility — review settings are always under your control.
• You confirm you have the right to grant Sirvo access to publish on the website and profiles you connect.

What Sirvo is not

Sirvo is not a medical device, does not provide medical advice, and content it produces is patient education marketing — not a substitute for professional judgment. Sirvo never accesses PHI (see our privacy policy), and you agree not to submit PHI through the service. We don't guarantee specific rankings, citation placements, or patient volumes — search engines and AI assistants are third parties we don't control, and anyone promising otherwise is guessing.

Liability & disputes

The service is provided “as is.” To the maximum extent permitted by law, our total liability for any claim is limited to the amounts you paid us in the 12 months before the claim. Neither party is liable for indirect or consequential damages. These terms are governed by the laws of the State of Texas, and disputes will be resolved in the courts of Travis County, Texas.

Changes

If we materially change these terms, we'll update the date above and email subscribers before the change takes effect. Questions: legal@sirvo.ai.